What is HermesLuxuryBags.com?

HermesLuxuryBags.com is an online store offering a curated selection of high-quality products, ranging from fashion and accessories to luxury items. We prioritize delivering excellent value and customer satisfaction.

Where are you based, and do you ship internationally?

We are based in Los Angeles California . Yes, we ship worldwide! Shipping fees and delivery times vary depending on your location.

How long does shipping take?

Domestic Orders: 3–10 business days. International Orders: 7–21 business days, depending on customs clearance and location. Please note that these times are estimates and may vary during peak seasons.

How much does shipping cost?

Shipping fees are calculated at checkout based on your location and order size. Free shipping for orders over $100

Do you offer order tracking?

Yes, once your order has been shipped, we’ll email you a tracking number so you can monitor your shipment’s progress.

What payment methods do you accept?

We accept all major credit cards, Apple Pay, Google Pay, Bitcoin and other secure payment options listed during checkout.

Are my payments secure?

Absolutely! Our website uses advanced SSL encryption to ensure your payment details are safe and secure.

Can I modify or cancel my order after placing it?

If your order has not yet been shipped, you can request modifications or cancellations by contacting us immediately at HermesLuxuryBags@Gmail.com Once shipped, changes cannot be made.

What is your return policy?

We offer a hassle-free 14-day exchange policy for most items. To qualify: Items must be unused and in their original packaging. Return shipping costs are the customer’s responsibility unless the item arrived damaged or defective. Contact us at HermesLuxuryBags@Gmail.com to initiate a exchange

What if my item arrives damaged or defective?

If your order arrives damaged, defective, or incorrect, please email us within 48 hours of receiving the item. Include photos of the issue for a quicker resolution. We’ll provide a replacement or refund.

Do you offer discounts or promotions?

Yes! Sign up for our newsletter to receive updates on exclusive discounts and promotions. You can also check our website’s homepage for active deals.

How do I contact customer support?

You can reach us via email at HermesLuxuryBags@Gmail.com or use the contact form on our website. We aim to respond within 24 hours.

Do you have a loyalty program?

We’re working on rewarding our loyal customers with a points-based program. Stay tuned for updates!

Can I get wholesale pricing for bulk orders?

Yes, we offer wholesale options for bulk purchases. Email us at HermesLuxuryBags@Gmail.com with your request, and we’ll provide a custom quote.

Do you accept custom or special orders?

For certain products, we may offer customization options. Please contact us with your request, and we’ll let you know if it’s possible.

Shipping Information – Hermes Luxury Handbags Online Store

Country

Shipping Time

Shipping Cost

United States

5-10 business days

free

European Union

2-4 business days

free

Switzerland

5-10 business days

free

United Kingdom

5-10 business days

free

UP TO 50% OFF

Shipping Policy

We offer free, fast shipping worldwide on all orders. All our items ship from our stores in USA and Our Bespoke Shoes order ship from FRANCE. Delivery time is 2-4 business days via DHL, UPS, or FedEx Delivery time for made-to- order/ Bespoke option is 10-12 business days via DHL, UPS, or FedEx In rare cases, delays occur in certain countries due to customs issues. We seek your understanding and patience should this happen. Tracking information will be made available to you as soon as it is made available to us. Note that we are not responsible for any taxes or customs duties that may be incurred during the shipping process.

Return Policy

We want you to love your purchase! While we don’t offer refunds, we’re happy to provide a store credit or exchange within 14 days of delivery if you’re not 100% satisfied with your unworn item. We care about you looking at your best, and our priority is your satisfaction. Items conditions and sizes are double-checked and erroneous or defective items will not be delivered An exchange can be requested within the 7 days following delivery. Please note that we can help you choose the correct model, size and type. Email us at Contact@Hermesluxurybags.com or use the chat button. To be eligible for a return, your item must be unused and in the same condition that you received it. We offer free shipping but in cases of exchange or return, you just need to cover the cost of returning the item to us.