What is HermesLuxuryBags.com?

HermesLuxuryBags.com is an online store offering a curated selection of high-quality products, ranging from fashion and accessories to luxury items. We prioritize delivering excellent value and customer satisfaction.

Where are you based, and do you ship internationally?

We are based in Los Angeles California . Yes, we ship worldwide! Shipping fees and delivery times vary depending on your location.

How long does shipping take?

Domestic Orders: 3–10 business days. International Orders: 7–21 business days, depending on customs clearance and location. Please note that these times are estimates and may vary during peak seasons.

How much does shipping cost?

Shipping fees are calculated at checkout based on your location and order size. Free shipping for orders over $100

Do you offer order tracking?

Yes, once your order has been shipped, we’ll email you a tracking number so you can monitor your shipment’s progress.

What payment methods do you accept?

We accept all major credit cards, Apple Pay, Google Pay, Bitcoin and other secure payment options listed during checkout.

Are my payments secure?

Absolutely! Our website uses advanced SSL encryption to ensure your payment details are safe and secure.

Can I modify or cancel my order after placing it?

If your order has not yet been shipped, you can request modifications or cancellations by contacting us immediately at HermesLuxuryBags@Gmail.com Once shipped, changes cannot be made.

What is your return policy?

We offer a hassle-free 14-day exchange policy for most items. To qualify: Items must be unused and in their original packaging. Return shipping costs are the customer’s responsibility unless the item arrived damaged or defective. Contact us at HermesLuxuryBags@Gmail.com to initiate a exchange

What if my item arrives damaged or defective?

If your order arrives damaged, defective, or incorrect, please email us within 48 hours of receiving the item. Include photos of the issue for a quicker resolution. We’ll provide a replacement or refund.